{"id":28876,"date":"2025-10-16T06:56:31","date_gmt":"2025-10-16T06:56:31","guid":{"rendered":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/?page_id=28876"},"modified":"2025-10-16T16:09:36","modified_gmt":"2025-10-16T07:09:36","slug":"axosoft","status":"publish","type":"page","link":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/integration-guide\/requirements-and-defects-integrations\/available-integrations\/axosoft\/","title":{"rendered":"Integrate with Axosoft"},"content":{"rendered":"<div class=\"et_pb_section et_pb_section_0 et_section_regular et_section_transparent\">\n<div class=\"et_pb_row et_pb_row_0\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_0  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n<div class=\"et_pb_module et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<div class=\"level1\">\n<p>This topic explains how to integrate TestRail with Axosoft (previously named OnTime). There are currently four ways to integrate TestRail with Axosoft, namely:<\/p>\n<ul>\n<li class=\"level1\">\n<div class=\"li\">Using\u00a0<a class=\"wikilink1\" title=\"testrail-integration:defects-urls\" href=\"#DefectURLs\" target=\"_self\" rel=\"undefined\">defect URLs<\/a>\u00a0to link test results to Axosoft<\/div>\n<\/li>\n<li class=\"level1\">\n<div class=\"li\">Using\u00a0<a class=\"wikilink1\" title=\"testrail-integration:references-introduction\" href=\"#ReferenceURLs\" target=\"_self\" rel=\"undefined\">reference URLs<\/a>\u00a0to link test cases to Axosoft<\/div>\n<\/li>\n<li class=\"level1\">\n<div class=\"li\">Using the\u00a0<a class=\"wikilink1\" title=\"testrail-integration:defects-plugins\" href=\"#Defectplugins\" target=\"_self\" rel=\"undefined\">defect plugin<\/a>\u00a0for Axosoft to push and look up Axosoft tickets<\/div>\n<\/li>\n<li>Using the\u00a0<a href=\"\/integration-guide\/requirements-and-defects-integrations\/configuring-reference\/\" target=\"_blank\" rel=\"noopener\">reference plugin<\/a>\u00a0for Axosoft to look up Axosoft issues in the References field of TestRail entities such as test cases, test runs, and milestones<\/li>\n<\/ul>\n<p id=\"defects-urls\">You don\u2019t have to use all listed integration options and you can mix and match the integration with other tools. Configuring the integration usually only takes a few minutes and this guide explains how to configure the integration and how it works.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_section et_pb_section_1 et_section_regular et_section_transparent\">\n<div class=\"et_pb_row et_pb_row_1\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_1  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n<div class=\"et_pb_module et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h2 id=\"DefectURLs\" class=\"sectionedit2\">Defect URLs<\/h2>\n<div class=\"level2\">\n<p>The defect URLs are used to let TestRail know how to access your Axosoft instance. Once the URLs have been configured, a new\u00a0<strong>Add\u00a0<\/strong>link appears next to the Defects field in the\u00a0<strong>Add Test Result<\/strong>\u00a0dialog. This link allows you to jump to Axosoft\u2019s web form to report a new work item. Additionally, entered case IDs are linked to your Axosoft instance to make it easier to track the status of your cases.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_module et_pb_image et_pb_image_0\"><span class=\"et_pb_image_wrap \"><img decoding=\"async\" title=\"\" src=\"https:\/\/media.gurock.com\/gk-media\/screenshots\/user-guide\/ontime-add.png\" alt=\"\" \/><\/span><\/div>\n<div class=\"et_pb_module et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p>To configure Axosoft\u2019s URLs in TestRail, select\u00a0<strong>Administration &gt; Integration<\/strong>. You can alternatively enter separate bug tracker URLs for each project under\u00a0<strong>Administration &gt; Projects<\/strong>.<\/p>\n<p>Use the following example URLs to configure the addresses:<\/p>\n<\/div>\n<\/div>\n<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\"><strong>Axosoft (Hosted)<\/strong><\/p>\n<pre>Defect View Url: https:\/\/<span class=\"marked\">name<\/span>.axosoft.com\/viewitem.aspx?id=%id%&amp;type=features\nDefect Add Url:  https:\/\/<span class=\"marked\">name<\/span>.axosoft.com\/edititem.aspx?type=features\n\n<\/pre>\n<p><strong>OnTime 2011 or later<\/strong><\/p>\n<pre>Defect View Url: http:\/\/<span class=\"marked\">your-server<\/span>\/viewitem.aspx?id=%id%&amp;type=defects\nDefect Add Url:  http:\/\/<span class=\"marked\">your-server<\/span>\/edititem.aspx?type=defects\n\n<\/pre>\n<p><strong>OnTime 2009 or earlier<\/strong><\/p>\n<pre>Defect View Url: http:\/\/<span class=\"marked\">your-server<\/span>\/defects\/viewdefect.aspx?defectid=%id%\nDefect Add Url:  http:\/\/<span class=\"marked\">your-server<\/span>\/defects\/addeditdefect.aspx\n\n<\/pre>\n<p><strong>Desktop client*<\/strong><\/p>\n<pre>Defect View Url: https:\/\/store.axosoft.com\/keyserver\/viewitem.aspx?t=0&amp;i=%id%\n\n<\/pre>\n<p><strong>Desktop client alternative<\/strong><\/p>\n<pre>Defect View Url: ontime:\/\/0_%id%<\/pre>\n<\/div>\n<\/div>\n<div class=\"et_pb_module et_pb_text et_pb_text_4  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p id=\"defects-plugins\">* Desktop client: OnTime\u2019s desktop client uses a special protocol handler (ontime:) to allow links from web applications to bugs. Axosoft provides a special redirect link for this (via\u00a0<a class=\"urlextern\" title=\"https:\/\/store.axosoft.com\/\" href=\"https:\/\/store.axosoft.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/store.axosoft.com\/<\/a>).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_section et_pb_section_2 et_section_regular et_section_transparent\">\n<div class=\"et_pb_row et_pb_row_2\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_2  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n<div class=\"et_pb_module et_pb_text et_pb_text_5  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h2 id=\"Defectplugins\" class=\"sectionedit3\">Defect plugins<\/h2>\n<div class=\"level2\">\n<p>Defect plugins can be used to implement a deeper bug tracker integration and TestRail comes with ready-to-use Axosoft defect plugins. TestRail comes with two different defect plugins for OnTime, depending on the OnTime version and\u00a0<abbr title=\"Application Programming Interface\">API<\/abbr>\u00a0you use:<\/p>\n<ul>\n<li class=\"level1\">\n<div class=\"li\"><a class=\"wikilink1\" title=\"testrail-integration:tools-ontime-rest\" href=\"\/axosoft-rest\/\" target=\"_blank\" rel=\"noopener\">Axosoft v17 or later<\/a>: Use this defect plugin (called\u00a0<code>Axosoft_v17_REST<\/code>\u00a0in TestRail) if you are using OnTime v17 or later.<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_6  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p><strong>Please note:<\/strong>\u00a0Axosoft no longer supports the creation of defects since all Work Items now correspond to Features on their platform.<\/p>\n<p>If you still wish to use the plugin to push features into Axosoft, we recommend implementing an additonal workflow step called \u201cbug\u201d, \u201cdefect\u201d or whichever naming convention works for your team. The workflow step should have the Work Item Type set to \u201cBug (Issue)\u201d and, under the Allowed Next Steps settings for the new Workflow Step, check all the allowed Next Steps for bugs\/defects (or create new ones as desired).<\/p>\n<p>The next time you attempt to push a Work Item to Axosoft, remember to set the Workflow Step dropdown field to the step created above. Implementing this workaround means you can continue to use the defect plugin to create Work Items of type Bug (Issue) in Axosoft.<\/p>\n<\/div>\n<\/div>\n<div class=\"et_pb_module et_pb_text et_pb_text_7  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<ul>\n<li class=\"level1\">\n<div class=\"li\"><a class=\"wikilink1\" title=\"testrail-integration:tools-ontime-rest\" href=\"\/axosoft-rest\/\" target=\"_blank\" rel=\"noopener\">Axosoft v13 or later<\/a>: Use this defect plugin (called\u00a0<code>OnTime_REST<\/code>\u00a0in TestRail) if you are using OnTime v13 or later (including OnTime Now). This defect plugin uses OnTime\u2019s new REST\u00a0<abbr title=\"Application Programming Interface\">API<\/abbr>\u00a0for the integration.<\/div>\n<\/li>\n<\/ul>\n<ul>\n<li class=\"level1\">\n<div id=\"references\" class=\"li\"><a class=\"wikilink1\" title=\"testrail-integration:tools-ontime-soap\" href=\"\/axosoft-soap\/\" target=\"_blank\" rel=\"noopener\">Axosoft v12 or earlier<\/a>: Use this defect plugin (called\u00a0<code>OnTime<\/code>\u00a0in TestRail) if you are using OnTime v12 or earlier. This defect plugin uses OnTime\u2019s SOAP\u00a0<abbr title=\"Application Programming Interface\">API<\/abbr>\u00a0for the integration.<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_section et_pb_section_3 et_section_regular et_section_transparent\">\n<div class=\"et_pb_row et_pb_row_3\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_3  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n<div class=\"et_pb_module et_pb_text et_pb_text_8  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h2 id=\"ReferenceURLs\" class=\"sectionedit4\">Reference URLs<\/h2>\n<p>The reference URLs link test cases to cases stored in Axosoft via the\u00a0<strong>References<\/strong>\u00a0field. Once the URLs have been configured, case IDs entered in the\u00a0<strong>References<\/strong>\u00a0field are linked to your Axosoft instance to make it easier to jump to related issues, feature specifications, or requirements.<\/p>\n<p>To configure Axosoft\u2019s URLs for the References field, select\u00a0<strong>Administration &gt; Integration<\/strong>. You can alternatively enter separate reference URLs for each project under\u00a0<strong>Administration &gt; Projects<\/strong>.<\/p>\n<p>Use the following example URLs to integrate TestRail with Axosoft:<\/p>\n<\/div>\n<\/div>\n<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_9  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\"><strong>Axosoft (Hosted)<\/strong><\/p>\n<pre>Reference View Url: https:\/\/<span class=\"marked\">name<\/span>.axosoft.com\/viewitem.aspx?id=%id%&amp;type=features\nReference Add Url:  https:\/\/<span class=\"marked\">name<\/span>.axosoft.com\/edititem.aspx?type=features\n\n<\/pre>\n<p><strong>OnTime 2011 or later<\/strong><\/p>\n<pre>Reference View Url: http:\/\/<span class=\"marked\">your-server<\/span>\/viewitem.aspx?id=%id%&amp;type=defects\nReference Add Url:  http:\/\/<span class=\"marked\">your-server<\/span>\/edititem.aspx?type=defects\n\n<\/pre>\n<p><strong>OnTime 2009 or earlier<\/strong><\/p>\n<pre>Reference View Url: http:\/\/<span class=\"marked\">your-server<\/span>\/defects\/viewdefect.aspx?defectid=%id%\nReference Add Url:  http:\/\/<span class=\"marked\">your-server<\/span>\/defects\/addeditdefect.aspx<\/pre>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This topic explains how to integrate TestRail with Axosoft (previously named OnTime). There are currently four [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":6734,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-28876","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/wp-json\/wp\/v2\/pages\/28876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/wp-json\/wp\/v2\/comments?post=28876"}],"version-history":[{"count":5,"href":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/wp-json\/wp\/v2\/pages\/28876\/revisions"}],"predecessor-version":[{"id":28881,"href":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/wp-json\/wp\/v2\/pages\/28876\/revisions\/28881"}],"up":[{"embeddable":true,"href":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/wp-json\/wp\/v2\/pages\/6734"}],"wp:attachment":[{"href":"https:\/\/docs.testrail.techmatrix.jp\/testrail\/docs\/9\/wp-json\/wp\/v2\/media?parent=28876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}